WyseTime

Privacy Policy

How WyseTime collects, uses, discloses and protects personal data, in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA).

Effective date: February 25, 2025 · Last updated: September 4, 2026 (added Wyse Envision and your data)

• 1. Introduction
• 2. Information We Collect
• 3. How We Collect Information
• 4. Use of Personal Data
• 5. Disclosure of Personal Data
• 6. Data Security
• 7. Data Retention
• 8. Your Rights
• 9. International Data Transfers
• 10. Cookies and Tracking Technologies
• 11. Changes to This Privacy Policy
• 12. Contact Us
• 13. Wyse Envision and your data

1. Introduction

WyseTime Sdn. Bhd. ("WyseTime," "we," "our," or "us") is committed to safeguarding the privacy and personal data of our users ("you" or "your"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and other applicable laws.

2. Information We Collect

We may collect and process the following types of personal data:

• Personal Identification Information: Name, email address, and company details.
• Usage Data: Information about how you access and use our services, including IP addresses, browser type, pages visited, and interaction data.
• Technical Data: Device information, operating system, and other technical details.

3. How We Collect Information

We collect personal data through various methods, including:

• Direct Interactions: When you register for our services, request a demo, or contact us for support.
• Automated Technologies: Through cookies and similar tracking technologies as you navigate our website.
• Third Parties: From partners and service providers who assist us in delivering our services.

4. Use of Personal Data

We use your personal data for purposes including, but not limited to:

• Service Delivery: Providing and managing our AI-powered computer vision solutions.
• Improvement and Development: Enhancing our services and developing new features.
• Communication: Sending updates, newsletters, and responding to inquiries.
• Compliance: Adhering to legal obligations and protecting our legal rights.

5. Disclosure of Personal Data

We may share your personal data with:

• Affiliates and Subsidiaries: Within our corporate group.
• Service Providers: Third parties who perform services on our behalf.
• Legal Authorities: When required by law or to protect our rights.

6. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

7. Data Retention

We retain personal data only as long as necessary to fulfill the purposes for which it was collected or as required by law.

8. Your Rights

Under the PDPA, you have rights to:

• Access: Request a copy of your personal data.
• Correction: Request correction of inaccurate or incomplete data.
• Withdrawal of Consent: Withdraw consent to data processing, subject to legal or contractual restrictions.

9. International Data Transfers

We may transfer your personal data to countries outside Malaysia. In such cases, we ensure that appropriate safeguards are in place in accordance with the PDPA.

10. Cookies and Tracking Technologies

Our website uses cookies to enhance user experience. You can manage your cookie preferences through your browser settings.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Wyse Envision

13. Wyse Envision and your data

This section explains how WyseTime handles information connected with the Wyse Envision Site-Readiness Clinic and related deployments.

Review date: 4 September 2026

What Wyse Envision is

Wyse Envision is a visual operations intelligence platform that runs scheduled checks on a customer's existing security cameras, attaches evidence to exceptions and routes them to named people for review. It operates as decision support: consequential actions are approved by humans.

Deployment modes

Model A — Private On-site. Video analysis runs on hardware at the customer's premises. Camera footage stays on site. Only operational results — such as an event, timestamp or a thumbnail chosen by the customer's configuration — exist in the platform record.

Model B — Managed Cloud. For sites without local AI hardware, only approved frames or clips are sent through the managed cloud for analysis, then results return to the site. Media selection, provider and region are disclosed per deployment and governed by contract.

What we collect from this website

The Site-Readiness Clinic forms collect the business details you type in: name, work email, company, role, target site, approximate camera count, your current problem and any deployment constraint. We use them only to prepare and follow up on your clinic request. Hidden technical fields record which page and campaign the request came from.

Lawful basis and consent

Submissions are processed on the basis of your consent, given by ticking the consent box before submitting. You may withdraw consent at any time by contacting us; withdrawal does not affect processing already carried out.

Form consent: I agree that WyseTime may process these details to respond to my clinic request, in line with the Privacy Policy.

Retention

Clinic form submissions are retained for up to 12 months from last contact unless a business relationship follows, after which our standard commercial records retention applies.

Biometrics

Facial recognition and biometric processing are excluded from the standard offer by design. Any biometric scenario would require its own legal basis, a data protection impact assessment and separate written approval.

Your rights

You may request access to, correction of, or deletion of your personal data, and ask questions about this notice, at [email protected].